1. How do your guy guarantee my merchandise will arrive (how do i know this is not scam)?

2. Are your products authentic?

3. Where are the shoes shipped from?

4. How can I pay?

5. I want to pay with my Visa/Mastercard/American Express credit card. Can I do that?

6. Why we are not accept paypal?

7. Do you provide any papers with your shoes?

8. How do I place an order?

9. Do you ship to my country?

10. My country is not on the list. Can you ship to me?

11. How do I know what size to order?

12. How can I get information after I have paid for the goods?

13. When and how can I check on my order status?

14. How long will it take to get to me?

15. Will I have to pay import taxes?

16. Can you write "Gift" on the box so that I don't have to pay taxes?

17. Can you agree with drop shipping?

1.How do your guy guarantee my merchandise will arrive (how do i know this is not scam)?
we need your long time bussines, we need to build trust first. we just want to make your honest money, we have much orders every day and checking number, if you need just tell us to show you .

2.Are your products authentic?
　These products are exquisite replicas. They have good quality and cheap prices. all of the goods on uhlan trade we offer only high quality only to you with box, card, keychain, extra laces,etc..
All of the shoes on Jingui trade are brand new in their original packing unless otherwise noted.

3. Where are the shoes shipped from?
China

4. How can I pay?
For convenience international customer, we provide a variety of payment methods, including Western Union, MoneyGram and Moneybookers. The detailed information please contact us.

5.  I want to pay with my Visa/Mastercard/American Express credit card. Can I do that?
We apologize for the inconvenience, but we cannot accept an international credit card.
Our company is unable to verify the account information in order to comply with U.S. laws regarding identity theft and fraud.

6. Why we are not accept paypal?
Because paypal is unstable online payment system, we receive too many fraud payments. Our profit is very low, fraud payment already hurt our business running. Since of this reason, we decide stop paypal payment and only accept western union and money gram payment. I apologize this inconvenience to you.

7. Do you provide any papers with your shoes?
Yes,We can supply the commerce invoice to you .

8. How do I place an order?
You can place your order  send to our mail. If you retail 1 pair or 2 pairs, please to we retail website www.gogocheap.com , online place order,for wholesale order , The step is as follows:
A. select your preferred items from our on-line catalogue and let us know the item numbers and the size and quantity you need.
B. we send you confirmation letter after get your order information.
C. send the payment to us.
D. we confirm the payment and send out the shoes by door to door Express mail.
E. give us feedback after you get the shoes.
For full place order, please click here to see our order information page.

9. Do you ship to my country?
online-sneaker.com ships to a select list of international destinations. The countries that we can ship to are:

Argentina; Austria; Australia; Belgium; Chile; China; Costa Rica; Denmark; Egypt; Finland; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Republic of Korea, Kuwait; Luxembourg; Macau; Mexico; Monaco; Netherlands; Netherlands Antilles; New Zealand; Norway; Philippines; Poland; Portugal; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; United Kingdom.

10. My country is not on the list. Can you ship to me?
If your country is not listed, we are unable to ship to your location. This decision may be due to the high cost of shipping or ship not be fully arrive in your location.

11. How do I know what size to order?
All footwear in our online catalog is true to size. Meaning if you wear a size 10, our products are no different in size then the ones you would buy at the store.

12. How can I get information after I have paid for the goods?
We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.

13. When and how can I check on my order status?
normally, after 3days you can track your package(s).

14. How long will it take to get to me?
The time of delivery will depend on your location and Customs inspection. We ship international packages Monday through Friday, and delivery takes approximately 5- 14 business days. Packages to the US usually arrive in 3-5 days after shipment, and shipments to most of Europe will arrive in less than 2 weeks.

15. Will I have to pay import taxes?
An import tax may be due when your receive your products. This fee will be paid to FedEx or your local delivery service at the time of delivery. We apologize, but we cannot estimate the cost of the taxes. All duties and taxes are the responsibility of the customer.

16. Can you write "Gift" on the box so that I don't have to pay taxes?
Certainly, if has the need, please note in the order.

17. Can you agree with drop shipping?
Yes, we prefer drop shipping. If you are a wholesaler, we can send the shoes to your buyers directly. But we need to build trust first.